Terms and Conditions

Contained herein are the Booking Terms, Conditions & Liability Release for EDA Limited, a New Zealand Registered Company, trading as, and referred to herein, as Pure Exploration.

Payment Schedule & Booking Conditions

  • Prices listed on our booklets and website are correct at the time of publishing. All prices are subject to an annual review and the most up to date price will be guaranteed at time of booking. 

Deposit

  • A non-refundable deposit of USD$600 is required for our Adventure Guide Programs and Work and Train Programs, and a USD$1000 deposit is required for our Outdoor Instructor Programs. This deposit is non-refundable but can be transferred to an alternate date without cost one time, any additional transfers will result in a USD$300 fee.

  • In the event the participant would like to change the program, start date or location, Pure Exploration  provides the option to transfer the participants deposit to another departure date as long as the participant requests their intention to change the program date outside 120+ days of the original program start date. Only one transfer is permitted per booking, additional transfer requests will incur a USD$300 transfer fee. 

  • The price of your program is guaranteed when you have paid your deposit. Prices for departures are listed on our website and future dates beyond our listed dates may be subject to alternate costs. 

  • All program participants must acknowledge acceptance of the Liability Release and complete registration and medical forms found in the Traveller Area.
    Upon receiving your booking and confirming space on the program of your choice, pre-travel information will be provided by Pure Exploration. These documents include a detailed gear list, travel insurance and flight information and additional important travel documentation. 

  • If the program date you request is full, Pure Exploration will offer you an alternative date, an alternative program, or a full refund of your deposit.

Program Balance

  • The final payment covering the balance of program cost is due no later than 90 days prior to the program start date. Bookings accepted less than 90 days prior to departure can be secured with the deposit. In the event you are making a booking for a program less than 90 days from the start date, full payment is required within 48 hours of booking.

  • The full balance must be paid 90 days prior to departure. If the balance is not received by the specified date. We reserve the right to cancel your booking and your program fees may be forfeited.

Health, Medical and Criminal Convictions Disclosures

  • All participants must disclose any medical conditions, medications, physical, psychological or chronic conditions that may impact their ability to take part in our programs or in physical activities. 

  • All participants must disclose any criminal convictions or other information that may impact their ability to travel or participate in the program.

Damage Deposit - Queenstown, New Zealand Programs only.

  • Prior to the commencement of the program a refundable damage deposit of USD$250 shall be collected. The damage deposit covers any damage to Pure Exploration equipment and accommodation used during the Queenstown, New Zealand program period (this includes tents, climbing gear, accommodation, vehicles etc). This bond is fully refundable at the end of the program when Pure Exploration has agreed there is no damages to company property. 

  • The bond is non-refundable if an individual or shared group is responsible for any damage to Pure Exploration property.

Cancellations

If you cancel your program the following fees apply:

  • 90+ days before program commencement = forfeit  100% of program deposit

  • 89 to 0 days before program commencement = forfeit 100% of program deposit and 100% of program fees paid

  • If you are intending to transfer to another program, notice will need to be provided to Pure Exploration in writing. Not all programs are available for transfer. If you transfer to a program with a different price, you will be subject to the current price and required to meet the payment deadlines of your new program. If you transfer to a program that commences more than 365 days after your original program date, you will be subject to any future price increases that may occur for the program.

  • Transfers are not available within 90 days from your program start date. 

  • If you transfer to a new program you will forfeit your ability to receive a refund of any funds transferred.

  • Pure Exploration reserves the right to cancel any program if the program has not met minimum numbers or for other circumstances outside of our control. If the program is cancelled by Pure Exploration, you are welcome to switch to another program for no additional fee or you may opt for a full refund of the balance you have paid. Regardless of the option you choose, Pure Exploration is not responsible for any additional expenses incurred by you, in preparing for the trip (this could include but is not limited to: non-refundable air tickets, gear, medical expenses etc). If a tour has not met minimum numbers we will inform you before final payment is due (91 days prior to start date).

Liability Release

  • All program participants must complete the personal detail form, medical form and travel details form in the traveller area, and accept the Liability Release. The depositor thereby agrees to be bound by the booking conditions & payment schedule.

Medical Considerations

  • Pure Exploration is unable to issue or accept any responsibility regarding medical advice, medications or vaccinations that you or your doctor deem necessary for your safe participation. Pure Exploration assumes no liability regarding provision of medical care. By accepting this liability release you give permission for Pure Exploration instructors, guides, agents, leaders or staff to provide any medical treatment they deem appropriate to sustain, preserve or prevent loss of life while on program.

Insurance

  • Travel insurance is compulsory for all program participants. Your travel insurance must provide cover against personal accident, medical expenses, rescue services, emergency repatriation, evacuation, cancellation and personal liability. We also recommend it covers curtailment, loss of luggage and personal effects. The policy must cover the activities being undertaken, including but not limited to; outdoor rock climbing, trekking, kayaking, camping, hiking, white water rafting, packrafting, high altitudes and all other activities included on the itinerary for the specific program. It is the responsibility of the student to understand the limits of any medical and evacuation policy, and to provide up-front payment of emergency services when required. We strongly recommend you have your policy in place from the date your deposit is made.

Visas

  • Visa requirements are different for travellers from every country and differ depending on the passport the traveller holds. It is the responsibility of the traveller to obtain any visa required to travel to, or within, the destination in which the program operates. 

  • Pure Exploration is not an immigration specialist or advisor and we recommend participants make their own enquiries with the relevant embassies if they have any questions or concerns on their eligibility to enter.

  • Pure Exploration takes no liability for program participants being refused entry to any country, visa applications are the responsibility of the traveller. 

Responsibility

By participating in a Pure Exploration program, you assume certain obligations to Pure Exploration and the other program members. It is your responsibility to:

  • Understand the conditions implied in the itinerary and trip suitability description.

  • Select a program that is appropriate to your interests and abilities. Ensuring that  you have the physical and mental requirements necessary to  complete the program. You will notify Pure Exploration immediately if your situation has changed either prior to or at any time during the program. 

  • Prepare for the program by familiarising yourself with the itinerary and program dossier. Bring appropriate gear and clothing as outlined and recommended in the program gear list provided by  Pure Exploration.

  • Follow considerate and in-country standards of personal hygiene to reduce risk of contracting diseases.

  • Follow considerate social behaviour with other program participants. If at any time your conduct is deemed negligent or reckless, Pure Exploration reserves the right to cancel or remove you from the program and all expenses incurred will be the responsibility of the participant. 

  • You will travel to countries where customs and culture may be different from your own. Due to this, it’s your responsibility to act in an appropriate and courteous manner befitting the customs of the countries you visit.

  • Complete the program itinerary as scheduled (or as adjusted by your program leader as necessary).

  • Respect the natural environment of the countries we visit by using environmentally safe products, staying on established routes of travel and not littering.

  • Alcohol is to be consumed in a responsible manner and not in excess. 

  • Drugs are not permitted at any time during the program.

  • You are aware that travel within a group may involve compromise to accommodate the diverse desires and physical abilities of group members. Your program leader will do their utmost to ensure that any problems are solved for the benefit of the group. By confirming a place on our programs with a deposit and thus accepting our terms, conditions and liability release signifies your acceptance or the leader's authority to make decisions affecting the group or individuals. For instance, he/she may require an individual to leave the group if he/she believes that a person's health is at risk, if an illegal act is committed, or their behaviour becomes detrimental to the safety, enjoyment and well-being of the group. Should the leader take such action, that person would not be entitled to any refund and forfeits their place on the program. Similarly, a participant leaving a program en-route, will not be entitled to any refund. 

  • Pure Exploration will not accept responsibility or liability for any program participant who contravenes any law or regulation of any country visited. 

Program Modification

  • You acknowledge that travel on a Pure Exploration program requires a degree of flexibility, and understand that the route, accommodation, and modes of transport are subject to change without prior notice due to local circumstances. We reserve the right to make reasonable changes to the itinerary where deemed advisable for the comfort and well-being of program members. These changes are binding and additional expenses will be charged to you if the reason for any alteration is outside the control of Pure Exploration.

  • Our intention is to create a program that addresses the goals, syllabus intentions and program outcomes as listed in each program description. Locations, sites, excursions, activities or other program elements not essential to syllabus delivery, as deemed by Pure Exploration, are subject to exclusion, change or modification at any time, for any reason, at Pure Explorations discretion. Pure Exploration will endeavour to substitute similar experiences where this occurs.

  • Pure Exploration may choose to cancel or re-route a program prior to departure, or that is in-progress, if circumstances arise that, in Pure Explorations judgement, make the continuation of a program no longer tenable. Circumstances that could result in a cancellation or re-route, whether prior to departure or while in-progress, may include but are not limited to: natural disasters, health epidemic, political turmoil, government recommendation.

  • In such situations, Pure Exploration will explore reasonable alternative arrangements to re-route the program to another selected location, that offers a similar experience, or meets the syllabus requirements, as deemed by Pure Exploration, or will cancel the program. Pure Exploration will take reasonable steps to notify the participant of his/her options and otherwise limit the costs associated with the occurrence, to the extent possible. However, the participant agrees to be financially responsible for all costs expended on his/her behalf such as alternative international flight, travel, and accommodation costs and to otherwise reimburse Pure Exploration for any financial obligation incurred in this regard. Should a program be cancelled after program start due to events beyond Pure Explorations control or should a participant choose to not continue on a program that is re-routed, no refund will be issued. 

Suppliers & Operators

  • You acknowledge that Pure Exploration contracts with a network of companies, government agencies and individuals to assist in the running of its programs. To the best of Pure Explorations knowledge these third parties are qualified to perform the duties they are contracted to perform. However, Pure Exploration will not be held liable for any injury, damage, loss, delay, or irregularity that may occur due to the behaviour of these third parties.

  • Any air travel that is part of any program is subject to the conditions as stipulated by the airline concerned and liability is limited in accordance with International Convention.

General

  • No employee, servant or agent of Pure Exploration has authority to vary these conditions.

  • The terms and conditions of all agreements made with Pure Exploration shall be subject to, and governed by, New Zealand law. You agree New Zealand will be the forum for resolution of any dispute related to your participation in this program.

  • If a dispute arises, you will try to resolve it directly with Pure Exploration. If you cannot resolve the dispute you agree to go to mediation first. You will agree to the mediator with Pure Exploration within 10 days of notification of the dispute. If a mediator is not agreed or appointed, you and Pure Exploration agree to participate in arbitration under the Arbitration Act 1996 (NZ).

  • The terms of this agreement shall serve as a release and assumption of risk binding on your heirs, Executor, administrator, and all members of your family.

  • You understand that travelling with Pure Exploration may involve risks (and rewards) above and beyond those encountered on a more conventional holiday, and that you are undertaking an adventure program with inherent dangers. You understand that you are travelling to geographical areas where, among other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications and infrastructure development may not be of the standard you are used to at home or would find on a conventional holiday. You have read and understood the itinerary and suitability for this program you are undertaking and have provided details of any pre-existing medical conditions. You have read and understood the adventurous activity specific descriptions and risk disclosures. You accept these risks and obligations and you fully assume the risks of travel. You release Pure Exploration from any liabilities connected to these risks to the maximum extent permitted by law.

  • I understand that this is a release of liability and a contract between me and EDA Limited, trading as Pure Exploration, and/or its contracted program operators or affiliated organisations, and I accept this agreement of my own free will. If any part of this agreement is deemed unenforceable, all other parts shall remain in full force and effect.

Promotion: Pay in full and receive 10% discount off total program price

  • You are required to pay for your program in full within 48 hours of paying your Program Deposit to secure the 10% off discount.
  • This discount cannot be used in conjunction with any other promotion or discount code.
  • You must use the Promotion Code: Full10 to secure the discount.
  • Your total program price including the 10% off will be displayed in your Traveller Area once you have paid your program deposit and entered the Promotion Code: Full10.
  • The discount can be used on any program.
  • Your program is non-refundable, dates are non-transferable and the program is non-transferable.
  • This discount only applies to bookings which are scheduled to depart no sooner than 180 days from the date of payment.
  • Discount is only valid on new bookings.
  • All other Pure Exploration program Terms and Conditions apply.